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Utilising Robotic Process Automation (RPA) to streamline and optimise your business operations.

Utilizing Robotic Process Automation (RPA) to streamline and optimize your business operations.

What is RPA

RPA stands for Robotics Process Automation or, to phrase this slightly differently, Repeatable Peoples Actions. RPA is the use of software bots, which enable us to automate highly repetitive, routine tasks, which as a result, helps to increase our work capacity, allowing us to focus on more important, strategic tasks. Additionally, a bot can help to drive down the reduction in errors by removing these repetitive manual tasks.

Recent case studies have shown:

  • 70% of organisations say that RPA releases employees from mundane tasks focusing on more strategic and creative tasks

  • 80% efficiency increase. As many as 80% of your standard, rules-based processes can be automated using robots

  • 32x faster process time. An automated process with RPA can be 32 times faster than doing it manually.

Our existing and new clients are turning to Intology to automate their business processes.

We have experience across Power Automate (Flows) and UiPath, with some clients using choosing to use both.

Every day we are faced with repetitive processes, which distract us away from driving our businesses forward. Equally, automation is agnostic to systems and applications we have experience automating across Office 365, including SharePoint workflows.

For large scale, enterprise automations companies implement a centre of excellence (COE) staffed by people who are responsible for making efficiency/optimisations programs a success within the organisation.

The RPA Centre of Excellence develops business cases, calculating potential cost optimisation and ROI, and measures progress against those goals. The COE is typically small and nimble, and it scales with the size of the RPA implementation. It is important to note that a COE is a blend of business and IT colleagues; thus, it's not centric on one part.

Some IT departments see RPA as shadow IT; this couldn't be further from the truth. For organisations to remain competitive and agile in a business world which continues to accelerate and pivot, RPA provides this toolset, removing what would have been typically deemed as small change requests/systems enhancements and allowing IT to focus on the large-scale strategic changes. The costs and timescales using RPA dramatically reduce, moving away from months to weeks/days timescales in some cases.

The other issue here is that an RPA strategy hasn't been defined and documented, and thus blurred lines appear. Additionally, other strategy touchpoints around RPA need to be reviewed; for example, enterprise integration and BI/MI strategies are just a few, as RPA can play an extensive part.

With more organisations automating their processes, there has never been a better time to automate, giving you the competitive edge to differentiate.

To help you on your RPA journey, We have attached a free Excel template.

Once a process has been assessed, using the criteria attached, it can then be ranked by total score and tracked within a central register, with those scoring the highest put at the top of the list for automation within the business function.

RPA Process Criteria
Download XLSX • 53KB

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