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Frequently Asked Questions

  • Where is Intology AI based?
    Intology AI is based in Middlesbrough, North Yorkshire / Teesside / North East of England. Intology AI is part of the Intology Group of companies established in 2011. Our office address: Intology Ltd, Queens Court Business Centre, Newport Road, Middlesbrough, TS1 5EH
  • What AI Services does Intology AI provide?
    We provide AI automations, AI Chatbots and AI Audits to understand the opportunities within organisations.
  • Who are Intology AI
    Intology AI is part of the Intology group of companies. Established in 2011. The Intology Group are made up of three companies: Intology Business Consulting ( Intology AI (Artificial Intelligence Automations) ( Intology Technology ( Intology AI was created to support the growing demands of AI Automation and ML technologies, built upon and supported by a decade of domain experience. Intology Business Consulting forms the foundation on which Intology AI was created.
  • How do I contact Intology AI
    You can contact us by t. +44(0)1642 040 103 e. [email protected] Or simply click Get Started to contact us: Contact Us
  • Does Intology AI Automations include ML capabilities?
    Yes, Intology AI Automations include Machine Learning capabilities to help enhance the performance of your robots and provide more accurate and efficient results. Our ML capabilities are powered by our proprietary AI algorithms to provide the best possible automation solutions for your needs.
  • What is machine learning?
    Machine learning is an application of artificial intelligence (AI) that enables an autonomous system to learn from data and improve its performance without being explicitly programmed. It uses algorithms to analyze data and identify patterns and trends in order to make decisions and predictions. Intology AI leverages machine learning to develop robotic systems that are capable of performing complex tasks with minimal human intervention.
  • What is AI or Artificial Intelligence
    AI or Artificial Intelligence is the ability of a computer or machine to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages. Intology AI specializes in the development of advanced AI technology, enabling our customers to access the latest and most efficient robotic solutions.
  • How do neural networks work?
    Neural networks are a type of artificial intelligence system that uses a network of interconnected nodes and layers of algorithms to process data and “learn” from it. Each node is connected to the others and passes information between them. The data is weighted, combined, and passed through a series of layers, allowing the network to “learn” from the data and make predictions. Neural networks are used in a wide range of applications, from facial recognition to autonomous vehicles. At Intology AI, we use neural networks to develop robots that can make decisions and interact with their environment.
  • Is Intology AI an Artificial Intelligence Automation Agency (AAA)
    Yes, Intology AI is an Artificial Intelligence Automation Agency (AAA). We specialize in providing customized robotic solutions to automate tedious tasks, increase productivity, and reduce costs. Our team of experts have years of experience in developing cutting-edge robotic automation solutions. We are committed to delivering the best AI-driven automation services to our clients.
  • Who are the big players in generative AI
    Generative AI is a rapidly growing field, and there are several large companies leading the way in developing and deploying generative AI models. These include Google, Microsoft, Facebook, OpenAI, IBM, and NVIDIA. Intology AI is one of the top players in the generative AI space, offering advanced AI solutions and services to businesses of all sizes.
  • What is Ontology in AI?
    An ontology is a basic term of knowledge as a collection of ideas within an area and their connections. Ontology in AI is a branch of artificial intelligence that focuses on the study of how a system can represent its environment, including objects, events, and their relationships. Ontology AI is a way of representing knowledge using formal logic and structured data. Ontology AI enables computers to understand and interact with their environment in a more sophisticated way, allowing them to make decisions and take action based on what they know. By using Ontology AI, robotics companies like Intology AI are able to create robots with advanced capabilities such as object recognition and navigation.
  • How is AI regulated
    AI is regulated by various laws and regulations, such as the General Data Protection Regulation (GDPR) and the Artificial Intelligence Regulation Act (AIRA). These laws and regulations are designed to protect the privacy and safety of individuals and organizations when using AI technologies. Additionally, many countries have their own laws and regulations governing AI. It is important to research the applicable laws and regulations in your country or region prior to using AI technologies.
  • How can biases in AI be mitigated?
    One of the most effective ways to mitigate biases in AI is to ensure the use of unbiased datasets for AI training. This helps in producing more accurate and fair results, reducing the chances of perpetuating harmful stereotypes or making biased decisions.
  • What is deep learning?
    Deep learning is a subset of artificial intelligence that uses algorithms and neural networks to learn from large amounts of data. It is capable of autonomously identifying patterns and making decisions based on the data it has been trained on. Deep learning can be used to solve complex problems such as image recognition, natural language processing, and autonomous navigation.
  • What's the difference between a chatbot and an AI chatbot?
    A chatbot is a computer program that interacts with a user over a text-based interface, such as a website or mobile app, to provide information or guidance. An AI chatbot, on the other hand, uses artificial intelligence (AI) technology to understand and respond to user input. AI chatbots are able to provide more natural and personalized user experiences, as they are able to understand the user's intent and context. Intology AI specializes in creating AI chatbot solutions that enable businesses to automate customer service, increase customer engagement, and improve customer satisfaction.
  • How is AI transforming industries like healthcare, finance, or transportation?
    AI is transforming many industries, including healthcare, finance, and transportation, by automating complicated tasks, improving efficiency, and enabling more accurate predictions. In healthcare, AI is enabling faster diagnoses and treatment plans, and is also being used to identify and diagnose medical conditions more quickly and accurately. In finance, AI is being used to automate financial processes, such as fraud detection, risk assessment, and portfolio management. In transportation, AI is enabling driverless cars, as well as improving the safety and efficiency of existing transportation infrastructure.
  • Does Intology build AI Automations?
    Yes, Intology AI specializes in building custom AI Automations for our customers to help automate their processes and increase efficiency. Our team of experts have years of experience building AI Automations for various industries, and we are equipped to handle any project.
  • How are governments responding to the rise of AI?
    Governments are actively working on efforts to regulate AI. This includes setting standards for responsible AI development, ethical use, and ensuring that AI technologies do not harm individuals or infringe upon human rights. Organizations should be prepared for AI deployment with a focus on adhering to these regulations and prioritizing the well-being of individuals.
  • Does using AI & data do things smarter, faster and better?
    At Intology AI, we believe that leveraging the power of artificial intelligence and data can help you be smarter, faster, and more efficient in your operations. By leveraging AI and data, you can streamline your processes, reduce manual effort, and make more informed decisions in less time. This ultimately leads to improved productivity, cost savings, and a better overall customer experience.
  • What are the challenges of using generative AI tools in business operations?
    Generative AI tools, while powerful, come with challenges in terms of adoption, transparency, and potential biases. It's crucial for businesses to be aware of these challenges and address them proactively to ensure responsible AI use.
  • What are the risks associated with data privacy in AI?
    Data privacy violations are a significant concern when it comes to AI. As AI systems often require vast amounts of data for training and operation, there's an inherent risk of mishandling or misusing this data, leading to potential breaches of privacy. Organizations must be vigilant in safeguarding data and ensuring it's used ethically.
  • Is AI meant to replace human jobs?
    No, the primary objective of AI, especially in the context of business operations, is to augment human capabilities, not replace jobs. AI can handle repetitive tasks, analyze vast datasets, and provide insights, but the human touch, creativity, and decision-making capabilities remain irreplaceable.
  • What is ChatGPT?
    ChatGPT is Intology AI's flagship product. It is an artificial intelligence (AI) chatbot that uses natural language processing (NLP) and deep learning algorithms to understand customer conversations and respond with intelligent, personalized answers. ChatGPT is designed to automate customer service tasks and reduce customer wait times, empowering customers with on-demand access to customer service.
  • When is the next release of ChatGPT scheduled?
    GPT-5, the next major upgrade for ChatGPT, is expected to be released by December 2023. However, there might also be an intermediate version, GPT-4.5, available in September or October 2023. It's important to note that the exact release date for GPT-5 has not been confirmed yet.
  • What improvements will the next release offer?
    GPT-5 is rumored to potentially achieve AGI (artificial general intelligence). OpenAI has plans to enhance ChatGPT by giving it "eyes and ears" through plugins, allowing it to connect to the live internet for specific tasks. This suggests a more interactive and dynamic version of the AI.
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